Update - We are continuing to work on a fix for this issue.
Sep 12, 12:34 UTC
Identified - Paused campaigns are currently not available for Automation. Together with ad scheduling this may make some ad groups seem to disappear. The respective ad groups will be added back to automation once the campaign is activated again. We will work to ensure a more consistent experience in a future update.
Sep 12, 12:32 UTC

About This Site

This page will keep you up to date about any major outages of Sellics Vendor and Agency Edition.

As ever, we are sorry for any inconvenience and thank you for your patience.
We are working hard to avoid these scenarios and fix them rapidly when they arrive!

Tool overall Operational
90 days ago
100.0 % uptime
Today
Chatter Operational
90 days ago
99.9 % uptime
Today
Content & SEO Operational
90 days ago
99.57 % uptime
Today
Advertising Operational
90 days ago
99.56 % uptime
Today
Buybox & Inventory Operational
90 days ago
95.38 % uptime
Today
Retail Analytics Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Sep 21, 2019

No incidents reported today.

Sep 20, 2019

No incidents reported.

Sep 19, 2019

No incidents reported.

Sep 18, 2019

No incidents reported.

Sep 17, 2019

No incidents reported.

Sep 16, 2019
Resolved - Buybox data did go back to be stable over the weekend. If you still experience any issue please let us know. Thank you for your patience.
Sep 16, 12:19 UTC
Update - Unfortunately buy box data only improved for a sub set of ASINs/accounts. We continue to investigate and fix differences in buy box ownership between Sellics and Amazon.
Sep 10, 16:01 UTC
Monitoring - The situation should now be stable. If you still experience issues with BB data please let us know. We keep on monitoring the situation. Thank you for your patience
Sep 10, 13:25 UTC
Investigating - We noticed that a large number of buy data is currently missing for EU countries. This may also lead to false lost BB alerts. Our team is currently investigating the root cause. We will let you know about any further development.
Sep 4, 13:20 UTC
Sep 15, 2019

No incidents reported.

Sep 14, 2019

No incidents reported.

Sep 13, 2019

No incidents reported.

Sep 11, 2019

No incidents reported.

Sep 9, 2019

No incidents reported.

Sep 8, 2019

No incidents reported.

Sep 7, 2019

No incidents reported.